Dwellu Terms of Use

Last updated: 17 May 2026

App: Dwellu

Operator: Nexa Enterprise Solutions Pty Ltd

1. Acceptance of these Terms

These Terms of Use govern your access to and use of Dwellu, including the Dwellu mobile application, related services, content, features, and any future web or online services we provide.

By creating an account, accessing, or using Dwellu, you agree to these Terms. If you do not agree, you must not use Dwellu.

2. What Dwellu does

Dwellu is a consumer planning app for people collecting, organising, discussing, and refining home inspiration. It helps users save ideas, images, links, notes, documents, and related content into projects and spaces, collaborate with invited users, shortlist options, and record decisions.

Dwellu may also provide AI-assisted summaries, prompts, and insights based on information you add to the app. These features are intended to help you better understand your own preferences and planning direction.

3. What Dwellu does not do

Dwellu is a planning and inspiration organisation tool. It is not a builder, architect, engineer, surveyor, certifier, lawyer, financial adviser, interior designer, quantity surveyor, construction professional, or professional design service.

Dwellu does not provide:

building, engineering, structural, compliance, certification, approval, or regulatory advice;
guaranteed design, construction, feasibility, suitability, availability, or pricing advice;
professional project management or construction management services;
confirmation that any idea, design, image, product, material, finish, supplier, or vendor is suitable, lawful, available, safe, affordable, compliant, or buildable.

You are responsible for obtaining professional advice before relying on any information, decision brief, AI output, saved idea, or design direction for a real project.

4. Accounts and eligibility

You must be at least 18 years old to create an account or use Dwellu.

You are responsible for keeping your login details secure and for all activity that occurs under your account. You must notify us promptly if you suspect unauthorised access to your account.

We may suspend or terminate your account if we reasonably believe you have breached these Terms, misused the app, infringed another person’s rights, or created legal, security, or operational risk.

5. User content

You may upload, save, create, or share content in Dwellu, including images, screenshots, links, notes, documents, comments, reactions, project information, space names, preferences, and decision records.

You retain ownership of your content. By adding content to Dwellu, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, display, transmit, analyse, and use that content solely for the purpose of operating, securing, improving, and providing Dwellu and related services.

You represent that you have the right to upload and use the content you add to Dwellu.

You must not upload content that:

infringes copyright, trade marks, privacy, confidentiality, or other rights;
is unlawful, misleading, offensive, abusive, discriminatory, obscene, or harmful;
contains malware, spyware, or malicious code;
contains another person’s personal information without authority;
is used to harass, monitor, or harm another person.

6. Third-party content and links

Dwellu may allow you to save links or references to content from third-party platforms, websites, vendors, social media services, inspiration sources, or product pages.

We do not control third-party content and are not responsible for its accuracy, availability, legality, suitability, pricing, delivery, performance, quality, or ongoing accessibility.

Saving a third-party link in Dwellu does not mean we endorse that content, product, vendor, service, or supplier.

7. Collaboration and sharing

Dwellu may allow you to invite a partner, family member, collaborator, or other person into a project.

You are responsible for deciding who you invite and what content you share with them. Invited users may be able to view, comment on, react to, or otherwise interact with project content depending on the features available at the time.

You must not invite someone to a project or share content with them unless you have authority to do so.

8. AI-assisted features

Dwellu may use artificial intelligence to analyse user-provided information and generate summaries, design direction, preference insights, guided prompts, or decision-support content.

AI outputs are generated from available user data and may be incomplete, inaccurate, outdated, or unsuitable for your circumstances. AI outputs are provided for general planning assistance only.

Dwellu AI reflects and summarises user-provided content. It does not verify whether an idea is buildable, compliant, affordable, available, structurally suitable, professionally recommended, or fit for your specific project.

You must not rely on AI outputs as professional advice. Before making real-world decisions about design, building, renovation, purchasing, budgeting, compliance, safety, materials, or construction, you must verify the information with appropriate professionals.

We may process your uploaded content, notes, links, comments, preferences, and related project information to provide AI-assisted features. Further details are set out in our Privacy Policy.

9. Beta, testing, and early access features

Dwellu is currently in an early testing and development stage. Some features may be experimental, incomplete, changed, paused, removed, or unavailable.

During beta, early access, or testing periods:

features may contain bugs or errors;
data may not always display as expected;
performance may vary;
certain AI, collaboration, export, notification, storage, or account features may change;
we may request feedback to improve the app.

You should not use Dwellu as the only record of critical information for a real building or renovation project.

10. Subscriptions, payments, ads, and referrals

Dwellu may initially be offered free of charge during early access, testing, or launch validation. We expect to introduce paid subscriptions, premium features, sponsored placements, referral links, partner offers, advertising, or other commercial features in the future.

Where paid features are introduced, pricing, inclusions, renewal terms, cancellation rights, and applicable refund rules will be displayed before purchase or before the relevant feature applies.

Payments made through Apple App Store or Google Play may be subject to Apple’s or Google’s payment, cancellation, and refund rules.

Referral, vendor, partner, advertising, or sponsored features may generate a fee, commission, or commercial benefit to us. We will take reasonable steps to identify sponsored or commercial placements where legally required.

11. Acceptable use

You must not:

misuse, disrupt, reverse engineer, scrape, copy, or interfere with Dwellu;
attempt to gain unauthorised access to any system, account, database, or network;
use Dwellu for unlawful, fraudulent, harmful, or abusive purposes;
upload malicious code or attempt to compromise app security;
use automated tools to overload or extract data from Dwellu;
impersonate another person or misrepresent your identity;
use Dwellu to provide professional advice unless you are appropriately qualified and authorised.

12. Intellectual property

Dwellu, including its name, branding, design, software, interface, workflows, databases, features, text, icons, and other materials, is owned by us or licensed to us.

You must not copy, reproduce, modify, distribute, sell, or exploit any part of Dwellu except as permitted by these Terms or applicable law.

Nothing in these Terms transfers ownership of Dwellu or our intellectual property to you.

13. Availability and changes

We may update, modify, suspend, or discontinue Dwellu or any feature at any time.

We do not guarantee that Dwellu will always be available, uninterrupted, secure, error-free, or compatible with every device or operating system.

14. Data backup

Although we take reasonable steps to protect data, you are responsible for keeping your own copies of important information, files, images, documents, and decisions.

Dwellu should not be treated as the only storage location for critical project, legal, financial, design, construction, or compliance records.

15. Privacy

Our collection, use, storage, sharing, and protection of personal information is described in our Privacy Policy. By using Dwellu, you agree that we may handle your information in accordance with that Privacy Policy.

16. Disclaimers

To the maximum extent permitted by law, Dwellu is provided on an “as is” and “as available” basis.

We do not warrant that:

Dwellu will meet your requirements;
any inspiration, decision brief, AI output, or saved content will be accurate or suitable;
any product, design, finish, material, vendor, builder, professional, or referral will be suitable or available;
your project can be built, approved, financed, priced, or completed based on information in Dwellu.

17. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, consequential, special, incidental, exemplary, or punitive loss, including loss of profits, loss of opportunity, loss of data, project delay, design error, construction issue, budget overrun, or reliance on AI-generated content.

Where liability cannot be excluded, our liability is limited to the maximum extent permitted by applicable law, including resupply of the service or payment of the cost of resupply where legally permitted.

Nothing in these Terms excludes rights that cannot lawfully be excluded, including rights under applicable consumer protection laws.

18. Indemnity

You agree to indemnify us against claims, losses, liabilities, damages, costs, and expenses arising from your misuse of Dwellu, breach of these Terms, infringement of third-party rights, or unlawful content uploaded by you.

19. Termination

You may stop using Dwellu at any time. You may also request account deletion in accordance with our Privacy Policy and in-app account deletion process.

We may suspend or terminate your access where reasonably necessary to protect users, comply with law, manage security risk, or enforce these Terms.

20. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you, such as through the app or by email.

Your continued use of Dwellu after changes become effective means you accept the updated Terms.

21. Governing law

These Terms are governed by the laws of Victoria, Australia.

You submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

22. Contact

For questions about these Terms, contact:

Nexa Enterprise Solutions Pty Ltd

Email: info@nexasolutions.au

Victoria, Australia